Conditions Of Engagement.

The following is based on the Screen Industry Guild Aotearoa New Zealand ‘Code of Practice for the Engagement of Crew in the NZ Screen Production Industry’ (Blue Book) and applies to all Prompt Service work.

The client agrees that Prompt Service is engaged under the terms and best practices set out in "The Blue Book" Code of Practice for the Engagement of Crew agreed to between the SIGANZ, SPADA and APA, May 2023.

Any variation to these practices must be negotiated and agreed to in advance of booking.

Travel: Travel time is considered to be part of the working day, with the exception that for work in the operator’s town of normal residence, first call (and wrap) may be at a studio of location within 20km of the CPS. An operator will not, in this circumstance, charge for travel to and from the studio or location, provided they are only transporting themselves and their personal equipment.
If the studio or location is more than 20km from the CPS, all travel time is to be included in the working day. Where an operator is required to pick up equipment or personnel, first call is deemed to be at the time of pick up.

Meal Breaks & Refreshments: A Meal Break of at least 45 minutes will be scheduled 5 hours after commencement of the working day. When Crew Members have differing call times the Meal Break will be scheduled for the majority Crew Member call and special arrangements should be made for other Crew Members. Unless prior agreement is reached a surcharge of T1 is incurred in 15-minute increments if the 1st meal break commences later than 5 hours after the majority Crew Member call, rounded up to the nearest 15 minutes. Refreshments shall be continuously available throughout the day.

Travel, Mileage & Parking: When a crew member is required to travel by production as part of a Travel Day, this is charged door-to-door at:
a)  Half Day Rate (6 hours at T1) for travel up to 5 hours
b)  Full Day Rate (10 hours at T1) for travel from 5 hours and above.
Where an operator agrees to use their own vehicle (other than for personal transport) for travel outside the 20km travel zone they charge at $1 per km. There are some exclusions where travel is chargeable within the travel zone- see the Blue Book. Parking fees are the responsibility of the client.

Additional charges: Any additional charges incurred by Prompt Service in carrying out this work, such as travel, transfers, accommodation, meals and reasonable expenses, are also the responsibility of the client and will be on included- along with receipts- for payment in the final invoice.

Cancellations: A confirmed booking cancelled with less than 72 hours notice (excluding weekends) will incur a penalty equal to 100% of the booked appointment (OPERATOR + AUTOCUE).

Overtime: The first 2 hours over time is charged at T1.5 (pro rata, daily rate, OPERATOR FEE OF $37.5 p/h ONLY). Time after this is at T2. If a half-day booking goes over 5 hours, a full day (10 hours) booking will be charged.

Payment Terms: We prefer payment by bank transfer. Credit cards can be accepted via PayPal only and incur a 3.9% transaction fee. The Client agrees to pay entire invoice within 7 days following the date of invoice. Should payment not be forthcoming within this period, the client is liable to pay interest, charged at 20% per month, and collection costs are recoverable. Overseas bank transfers will incur a flat NZD$30 bank transfer fee.

NB: 1/2-day bookings must allow us to accept another 1/2 day booking that day. Bookings that cover more than 1hr either side of midday may incur a full day charge. Please check with us if you have any concern about this.